An introduction to six sigma and process improvement with cd rom by james r evans 2004 11 18 james r evanswilliam m lindsay books amazonca. By james r evans an introduction to six sigma and process improvement with cd rom books amazonca. During the annual quality congress in may 2004 the american society for quality presented dr evans and co author dr william lindsay with the philip b crosby medal for the management and control of quality 5th edition also published by cengage and now in its 11th edition the crosby medal was presented for authoring a distinguished book contributing significantly to the extension of the . Start your review of an introduction to six sigma and process improvement with cd rom write a review sep 22 2015 godson marked it as to read. An introduction to six sigma and process improvement 2e shows students the essence and basics of six sigma as well as how six sigma has brought a renewed interest in the principles of total